Privacy Policy Overview
Your privacy matters to us at lumirexanvo.sbs
Introduction to Our Privacy Policy
We are committed to protecting your personal information at every step of your journey through our boutique interior design services.
This policy details how we collect, use, and protect your data in compliance with Malaysian laws and your rights.
How We Collect Your Data
Personal data is gathered through contact forms, service inquiries, and interactions on our website.
Direct Information Collection
- • Completing our consultation forms online
- • Requesting service details or a quotation
- • Communicating with us via email or phone
- • Opting in to our newsletters and updates
- • Submitting feedback about our services
Automatic Data Collection
- • Browsing our website pages and galleries
- • Device information and IP address tracking
- • Session cookies and usage analytics
- • Interactions with our site elements
- • Time spent on each visited page
How We Use Your Data
Your information helps us provide personalized design recommendations and improve our site and services.
- • Personalizing design suggestions
- • Responding to your inquiries accurately
- • Improving website features and usability
- • Sending requested trend updates
- • Managing event or consultation bookings
- • Conducting satisfaction surveys
- • Ensuring regulatory compliance
Our Commitment: Safeguarding your data is our top priority. We implement robust measures to prevent misuse or unauthorized access.
When We Share Information
Information may be shared with service providers only to deliver the requested interior design services.
Service Providers
Our partners adhere to strict confidentiality and data protection requirements, supporting your privacy at all stages.
Legal and Regulatory Disclosure
We may disclose information to comply with law or regulatory requests.
Anonymous Site Statistics
Aggregated, non-identifiable statistics help us improve your experience.
Your Rights and Choices
Personal data rights include access, rectification, erasure, data portability, objection, and restriction of use.
- • You may request a copy of your personal data.
- • Update or correct your details when necessary.
- • Ask for the erasure of your personal information.
- • Request your data for personal use elsewhere.
- • Object to specific uses of your data.
- • Request restriction of how we process information.
To exercise your rights or get more information, contact us directly using the details provided below.
Securing Your Data
We employ technical safeguards to protect data integrity, and review our systems regularly.
Technical Safeguards We Use
- • Encrypted exchanges and data transfers
- • Routine vulnerability checks and updates
- • Restricted access protocols for sensitive data
- • Continuous system activity monitoring
Organizational Measures in Place
- • Staff training and awareness programs
- • Regular policy and compliance reviews
- • Defined roles for data handling staff
- • Incident management and response plans
How Long We Store Data
Personal data is only kept as long as needed for the design service, support, or to meet legal requirements.
- • Contact details for account access
- • Form submissions for consultations
- • Messages shared with our team
- • Billing and payment information
- • Newsletter and trend alert opt-ins
Once your data is no longer needed, it is securely deleted.
International Data Transfers
Your data may be processed outside Malaysia, but we take all necessary safeguards for your privacy.
- • Standard contract clauses in agreements
- • Only sharing with trusted partners
- • Periodic risk assessments
- • Data minimization when transferring
Cookies and Tracking Technologies
We use cookies for site analytics and to enhance user experience. Manage preferences in your browser or see our cookie policy.
Types of Cookies We Use
- • Session cookies for secure authentication
- • Analytics tracking for site improvement
- • Preference settings for your visits
- • Features that customize user experience
You control cookies in your browser settings or via our site banner.
Changes to This Policy
We may update our policy. The newest version always appears here with the relevant date.
- • Notice on our website
- • Direct email notification if applicable
- • Summary of main changes posted
- • Opportunity to review updated policies
Major updates will be clearly communicated before taking effect.
How to Contact Us
Reach out any time for privacy concerns or questions.
Lumirexanvo
Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia
Phone: +6019-070 4197
Email: content@lumirexanvo.sbs
Last updated: March 1, 2026
Effective date: March 1, 2026